Shipping policy

Shipping Policy

Effective Date: August 19, 2025
At SenpaiMerch.pk, we strive to deliver your orders quickly and safely. Please read our shipping policy to understand how we handle deliveries.

1. Order Processing

  • All orders are processed within 1–2 business days after Order Confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Domestic Shipping (Pakistan)

  • Delivery is available across Pakistan.

  • Estimated delivery time: 5 working days from the date of shipment.

  • Shipping costs are calculated at checkout and may vary based on location and order size.

3. Shipping Carriers

We use reliable local courier services to ensure safe and timely delivery. Tracking information will be provided for all orders where available.

4. Shipping Delays

  • While we aim to deliver on time, some delays may occur due to courier issues, weather, or other circumstances beyond our control.

  • SenpaiMerch.pk is not responsible for delays caused by the courier or unforeseen events.

5. Lost or Damaged Items

  • If your order is lost or damaged during shipment, please contact us within 48 hours of delivery.

  • We will work with the courier to resolve the issue and arrange a replacement or refund if applicable.

6. Order Tracking

  • Customers can track their orders using the tracking number provided via email or SMS.

  • For any tracking issues, contact our support at support@senpaimerch.pk.

7. Changes to Shipping Policy

  • SenpaiMerch.pk reserves the right to update this shipping policy at any time.

  • Changes will be effective immediately upon posting to the website.